Table Of Contents: –
Amity Healthcare Group News
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- ACHCU Home Health Webinar
- OASIS – E Corner
- National News
- Review Choice Demonstration Extended
- Home Health Review Choice Demonstration Certifying Provider Change
- CMS Issued Updates to Home Health Claims Processing
- HHS Finalizes Non-discrimination Rule for Individuals with Disabilities
- HHS Issues Final Rule on Non-discrimination in Health Care
- iQIES Inactive User Policy
- Colorado News
- Community Providers in a School Setting
- Power Outage and Emergency Planning
Amity Healthcare Group News
ACHCU Home Health Webinar
Join Amity’s Kelly Pineda as she is scheduled to host a webinar with ACHCU Academy on the topic of Development and Implementation of a Workplace Violence Prevention Program for Home Care Organizations on 07/23/2024 at 12:00 pm EST.
In this webinar, Kelly will examine risk factors related to workplace violence in home care, discuss the OSHA General Duty Clause as it relates to workplace violence, and outline key components of a workplace violence prevention program that is designed to eliminate or reduce workplace violence and safeguard the wellbeing of staff and patients in the home care setting.
Register HereIn this newsletter issue, we explore all significant regulatory developments affecting home health providers that were introduced in May 2024.
OASIS – E Corner
News Regarding OASIS User Manuals:
2024 Updates
CMS updated the OASIS-E Manual for 2024 and developed an associated Change Table to summarize the 2024 updates to OASIS-E Guidance Manual.
Please see below for the updated OASIS-E Manual for 2024 effective January 1, 2024 and the associated Change Table for your review:
- OASIS-E Manual 2024 Update https://www.cms.gov/files/
document/oasis-emanual2024- update.pdf - Change Table for OASIS-E Manual 2024 Update https://www.cms.gov/files/
document/oasis-emanual2024- update.pdf
2025 Updates
CMS also recently posted draft Version E1 of the OASIS data set effective January 1, 2025.
Please see links to OASIS-E1 Instrument and OASIS Guidance Manual effective January 1, 2025 below for your review:
- OASIS E1 Instrument Effective January 1, 2025 https://www.cms.gov/files/zip/
draftoasis-e1instruments.zip - OASIS Guidance Manual Effective January 1, 2025 https://www.cms.gov/files/
document/draft-oasis-e1- manual-04-28-2024.pdf
NATIONAL NEWS
Review Choice Demonstration Extended
On May 17th, 2024, the Centers for Medicare & Medicaid Services (CMS) posted a notice on the Home Health Review Choice Demonstration (RCD) webpage announcing that the demonstration that was set to expire on May 31, 2024 is being extended for five (5)years. States currently in the demonstration – Illinois, Ohio, Texas, North Carolina, Florida and Oklahoma – will continue in their current review cycle and follow their regular cycle timelines. CMS did not mention in the notice whether the demonstration will extend to other states.
As part of the extension, CMS is removing Choice 3: Minimal Review with 25% Payment Reduction from the initial choice selections.
With this in mind, Palmetto GBA intends to proactively reach out to impacted providers to coordinate a new review choice selection. Current Choice 3 providers will be required to select between the other two initial review choice options: Pre-Claim Review or Post- payment Review according to the following dates:
- Choice selection period start date: June 17, 2024
- Choice selection period end date: July 1, 2024
- Cycle effective date: July 15, 2024
Providers who do not make an initial review choice selection will default to participate in Choice 2: Post- payment Review. Providers with less than 10 reviews at the conclusion of the current cycle will have their results included in the next cycle’s results.
Any providers who feel it is a hardship to continue participation in their current review choice selection and would like to modify their choice selection should notify Palmetto by June 14, 2024, to ensure their desired choice selection is updated.
Home Health Review Choice Demonstration Certifying Provider Change
To continue on the subject of Palmetto and Review Choice Demonstration, on May 14, 2024 Palmetto sent out the following notice to providers:
“Beginning May 20, 2024, home health agencies must submit a hand-off from any original certifying provider to a subsequent provider. If one physician or nonphysician practitioner (NPP) performs the original certification, and a different physician or NPP is recertifying, Medicare needs to see the hand-off between practitioners.”
For example, if “Dr. A” signed the initial certification and “Dr. B” signed the recertification, there should be documentation signed by “Dr. A” that the patient was handed off to “Dr. B.” This is acceptable.
If multiple physician/NPP changes have occurred, Medicare needs documentation for each hand-off. In this example, let’s assume “Dr. A” signed the initial certification, and “Dr. D” signed the fourth recertification. There is documentation of a hand-off to from “Dr. A” to “Dr. B” present, but it is signed by “Dr. C.” This is unacceptable as there must be a hand-off of care between each physician or NPP in the chain.
There is no designated format or form that must be used to show the hand-off. Documentation can include, but is not limited to, progress notes, orders to change primary physician or NPP, or anything that shows the change(s) in certifying provider.
So far, there have been no communication from other MACs regarding the hand-off requirement. We will be on lookout for additional information and will share it with you when it becomes available.
Meanwhile, take advantage of the next Home Health Review Choice Demonstration (HH RCD) Monthly Provider Webinar on June 5, 2024 at 11:45 PM ET.
CMS Issued Updates to Home Health Claims Processing
The Centers for Medicare & Medicaid Services (CMS) has released Change Request 14543 that reenforces the requirement for home health agencies (HHAs) to report county codes on claims and makes clarifications on the Notice of Admission (NOA) timeliness exceptions, reporting for telehealth visits, and diagnosis code reporting:
County Codes
A recent report from the Office of Inspector General (OIG) noted that county code reporting on home health claims was incomplete and recommended Medicare edit claims to ensure the county code is present on all claims. The CR creates such an edit in the Fiscal Intermediary Shared System (FISS) to require the presence of value code 85 and a Federal Information Processing System (FIPS) county code on all claims with Type of Bill 032x effective October 1, 2024.
Exceptions to the NOA
CMS clarifies the criteria for requesting an exception to the NOA. The Medicare contractors shall grant an exception for the late NOA if the HHA is able to provide documentation showing:
- When the original NOA was submitted;
- When the NOA was returned for correction or was accepted and available for correction and;
- Evidence the HHA resubmitted the returned NOA within two business days of when it was available for correction or cancelled an accepted NOA within two business days and submitted the new NOA within two business days after the date that the cancellation NOA finalized.
The HHA should provide sufficient information in the Remarks section of its claim to allow the contractor to research the case. If the remarks are not sufficient, Medicare contractors shall request documentation. Documentation should consist of printouts or screen images of any Medicare systems screens that contain the information shown above.
Telehealth Service Reporting
CMS clarifies telehealth reporting requirements for HHAs.
- HHAs must submit services furnished via telecommunications technology in line-item detail and with covered charges.
- This is a new instruction and a new requirement that will require HHAs to report all services furnished via telecommunications technology as covered charges.
- Two occurrences of G0320 or G0321 on the same day for the same revenue code shall be reported as separate line items with the same date of service and with service units reporting 1. Services furnished via telecommunications technology are not considered by Medicare systems when enforcing requirements for matching visit dates on home health claims.
- This is an already implemented exclusion CMS made last year. CMS later added this information to the narrative for Reason Code 31755 in FISS, requiring that the revenue code 0023 line-item date of service must match the date of service for the first in-person home health visit on the claim, however they did not issue a transmittal, nor did they update the manual at that time. This new language serves as a clarification and updates the manual with the appropriate instruction.
Diagnosis Coding
CMS provides clarification on home health claim processing when ICD diagnosis codes are updated each year on October 1 and April 1.
While the claim describes the patient’s condition as of the From date, if the claim Through date spans across an ICD update, the codes that are valid after the update are reported on the claim.
For example, the HHA submits a claim spanning September 15, 2023 to October 14, 2023, for a patient that has Parkinson’s Disease as a secondary diagnosis, The code in effect on September 15, 2023 is G20 (Parkinson’s Disease) but effective October 1, the code that applies to the patient’s condition changed to G20.C (Parkinsonism, unspecified). The G20.C code is reported on the claim.
The version of the HH Grouper logic applied to each claim is based on the claim From date. In the case of a claim with a From date of September 15, 2023 and Through date of October 14, 2023, the Grouper applies the logic and codes in effect for dates of service before September 30, 2023 and not the logic and codes effective October 1. When a diagnosis code changes as describe above, the HH Grouper maps the new code back to its predecessor code to correctly determine the case-mix scoring and the HIPPS code for the claim (e.g. maps G20.C back to G20 and uses the G20 code to assign the HIPPS code).
CMS also clarifies that when diagnosis codes change between one 30-day claim and the next, there is no absolute requirement for the HHA to complete an ‘other follow-up’ (RFA 05) assessment to ensure that diagnosis coding on the claim matches to the assessment. However, the HHA would be required to complete an ‘other follow-up’ (RFA 05) assessment when such a change would be considered a major decline or improvement in the patient’s health status.
HHS Finalizes Non-discrimination Rule for Individuals with Disabilities
On May 1, 2024, the U.S. Department of Health and Human Services (HHS) issued the final rule: Non-discrimination on the Basis of Disability in Programs or Activities Receiving Federal Financial Assistance. The intention of the rule is to strengthen protections for people with disabilities under Section 504 of the Rehabilitation Act.
ALL recipients of the federal financial assistance (Medicare/Medicaid) are subject to the rule.
The final rule takes effect 60 days from publication in the Federal Register (May 9, 2024)-July 8, 2024.
Several key provisions of the Rule that are applicable to health care providers, including home health, are as follows:
Communications: Recipients of the federal financial assistance must ensure effective communications with individuals with hearing, vision, and speech disabilities through the provision of auxiliary aids and services. Such aids and services may include qualified interpreters or readers, assistive listening devices or systems, text telephones, captioning, and information in Braille, large print, or electronically for use with a computer screen-reading program. These requirements align with the recently issued rule for non-discrimination in healthcare programs -section 1557 of the Affordable Care Act (please see article below).
Integration: The existing Section 504 regulation requires programs and activities to be administered in the most integrated setting appropriate to the needs of a person with a disability. The final rule provides more detail about the right to be served in the most integrated setting appropriate for individuals with disabilities.
According to NAHC, “the provisions related to integration raise concerns for Medicare and Medicaid providers of care in the home, particularly for State Medicaid programs. HHS is focusing on the integration mandate from Olmstead as a fundamental requirement for recipients of HHS funding – which includes all State Medicaid programs. This will create an interesting dynamic particularly when waiver waiting lists are involved. This seems to be an intensification of the Olmstead requirements and a hint that HHS is going to get more aggressive around ensuring that there is equal access to HCBS in Medicaid as there is to institutional care. This could also have implications for Medicare home health providers.”
Limitations: Recipients of the federal financial assistance need not take actions if those actions would result in a fundamental alteration in the nature of their program or in undue financial and administrative burdens. A recipient must still take other action that would not result in such alteration or burdens but would nevertheless ensure that people with disabilities receive benefits or services to the maximum extent possible.
According to HHS’ response to comments and reference to the §84.76(d) (4), States and other recipients cannot dismiss their obligation to provide community services on the basis that services may require changes to the recipients’ methods of administration.
The regulatory language reads:
§84.76(d) (4) Failure to provide community-based services that results in institutionalization or serious risk of institutionalization. This paragraph (d)(4) includes, but is not limited to planning, service system design, funding, or service implementation practices that result in institutionalization or serious risk of institutionalization. Qualified individuals with disabilities need not wait until the harm of institutionalization or segregation occurs to assert their right to avoid unnecessary segregation.
HHS Issues Final Rule on Non-discrimination in Health Care
The Centers for Medicare & Medicaid (CMS) has issued Change Request (CR) 13449 that outlines CMS’ policies for a new Medicare provider enrollment status. One of these provisions involves the establishment of a new provider enrollment status labeled a “stay of enrollment”.
Early this month, the U.S. Department of Health and Human Services (HHS) has also issued a Final Rule implementing Section 1557 of the Affordable Care Act (ACA) (the updated regulatory text begins on p. 172 of the rule), which prohibits discrimination on the basis of race, color, national origin, sex, age, and disability in certain health programs and activities.
The rule applies to every health program or activity that receives HHS funding or is administered by HHS, such as the Medicare and Medicaid programs. The rule equally applies to both in-person and telehealth care and clarifies that nondiscrimination in health programs and activities continues to apply to the use of AI, clinical algorithms, predictive analytics, and other tools.
The final rule takes effect 60 days from publication in the Federal Register (May 6, 2024)-July 5, 2024.
The final rule:
- Holds HHS’ health programs and activities to the same nondiscrimination standards as recipients of Federal financial assistance.
- For the first time, HHS will consider Medicare Part B payments as a form of Federal financial assistance for purposes of triggering civil rights laws enforced by the Department, ensuring that healthcare providers and suppliers receiving Part B funds are prohibited from discriminating based on race, color, national origin, age, sex, and disability.
- Requires covered health care providers, insurers, grantees, and others, to proactively let people know that language assistance services are available at no cost to patients. Providers must inform patients that language assistance services and auxiliary aids are available at no cost if needed.
- The notice must be provided in the top 15 languages spoken by individuals with limited English proficiency (LEP) in the relevant state(s) where the entity operates. Click here for the Office of Civil Rights (OCR)-prepared sample notices in English and 47 other languages.
- The notice must be communicated to individuals with disabilities as effectively as they are to individuals without disabilities.
- The notice must be displayed in prominent locations both physically and on the covered entities’ websites and must be made available upon request.
- Requires covered healthcare providers, insurers, grantees, and others to let people know that accessibility services are available to patients at no cost.
- Clarifies that covered health programs and activities offered via telehealth must also be accessible to individuals with limited English proficiency, and individuals with disabilities.
- Protects against discrimination by codifying that Section 1557’s prohibition against discrimination based on sex includes LGTBQI+ patients.
- Respects federal protections for religious freedom and conscience and makes clear that recipients may simply rely on those protections or seek assurance of them from HHS.
- The final rule reaffirms that a covered entity may rely on applicable Federal protections for religious freedom and conscience, and any provisions under this final rule are not required when such protections apply.
- The final rule also includes an administrative process for covered entities to seek an assurance of exemption in writing from OCR.
- Respects the clinical judgment of health care providers.
There are also several procedural requirements that effected organizations, including home health providers, will need implement as described below:
Procedure/ Requirement |
Description |
Due Date |
1557 Coordinator designation |
The rule requires health care providers with 15 or more employees to designate at least one employee to serve as a Section 1557 Coordinator to manage organization’s efforts to comply with and carry out the covered entity’s responsibilities under Section 1557. OCR will also permit covered entities to, as appropriate, assign one or more designees to carry out some of the responsibilities of the coordinator. |
Within 120 days of the effective date – Nov 2, 2024 |
A notice of non-discrimination |
Health care organizations will be required to provide notice of non-discrimination that contains specific information that is provided to patients annually and upon request. The notice must also be posted on the provider’s website |
Within 120 days of the effective date – Nov 2, 2024 |
Policies and procedures |
The rule requires for health care providers to develop policies and procedures that address non-discrimination, language access, effective communication, reasonable accommodations and includes a grievance procedure (the grievance procedure applies to organizations with 15 or more employees). |
Within one year of the effective date – July 5, 2025 |
Training |
The rule requires for health care providers to deliver employee training on the policies and procedures developed in alignment with the rule. Providers must document employee completion of the training required in written or electronic form and retain said documentation for no less than three (3) calendar years. |
Following a covered entity’s implementation of the policies and procedures, and no later than one year of effective date – July 5, 2025 |
A notice of language assistance services and auxiliary aides |
A notice of available assistance will need to be provided annually and upon request in English and at least the 15 languages most commonly spoken by individuals of the relevant State or States. |
Within one year of the effective date – July 5, 2025 |
Patient care decision support tools |
Providers will be required to make reasonable efforts to mitigate the risk of discrimination resulting from the use of patient care decision support tools |
Following a covered entity’s implementation of the policies and procedures and no later than within 300 days of effective date |
iQIES Inactive User Policy
CMS security policy requires deactivation of user roles for inactive accounts. To align with CMS security policies, iQIES will begin implementing an inactive user policy in May of 2024.
System audits will be conducted on a regular basis to identify users who have not logged in to the iQIES system in more than 60 days. Inactive users will receive an email indicating that they will need to log in to iQIES to keep their iQIES user role(s) and account active.
If inactive users do not log in to the iQIES system, their iQIES role(s) will be revoked and they will not be able to access the system.
If iQIES role access is revoked, the Health Care Quality Information Systems (HCQIS) Access Roles and Profile (HARP) credentials will continue to remain active. All HARP account information will not be affected and will be accessible once iQIES user role(s) are restored. To restore iQIES account, a user will need to log into iQIES and re-request user role(s).
With any questions, please contact the iQIES Service Center by email at iqies@cms.hhs.gov or by phone at 1-800-339-9313.
COLORADO NEWS
Community Providers in a School Setting
On May 3, 2024, the Colorado Department of Health Care Policy and Financing issued communication for community providers, including home health, clarifying billing Medicaid fee-for-service when providing services to students in the school setting.
In order for community providers to bill fee-for-service for providing care to children in a school setting, the following requirements must be met:
- In accordance with HB 22-1260, outside providers must follow the school district policy that went into effect July 1, 2023 regarding care ordered by qualified providers for medically necessary treatment. According to the legislation, a school district’s policy must address the process in which a private health care specialist may observe the student in the school setting, collaborate with instructional personnel in the school setting and provide medically necessary treatment in the school setting as well as the student’s right to appeal.
- Any provider that is not contracted or employed by the public school district may not be on the SHS time study roster.
- Community providers may only bill fee-for-service and not be a part of the school district claiming under the SHS Program.
- Services that fall under the SHS Program are carved out of any maximums of the child’s benefit.
- Any service that is billed fee-for-service by an outside provider and requires prior authorization must have a current, approved Prior Authorization Request (PAR) in place, and all services must be billed according to the approved PAR.
- A safe and secure environment must be met for the student receiving the service as well as for all students
Questions regarding the SHS Program should be directed to Program Administrator Olga Gintchin at olga.gintchin@state.co.us or Special Financing Deputy Division Director Shannon Huska at shannon.huska@state.co.us.
Power Outage and Emergency Planning
Many of you might have already seen communication from Elaine McManis, Division Director, Health Facilities & Emergency Services Division regarding after action report on the April 6th Xcel power outage in six (6) counties sharing important takeaways and recommendations.
However, we encourage you to review the communication below one more time and with that, review your emergency preparedness plan.
Ask yourself the following questions:
- Does agency’s hazard vulnerability assessment include power outage as one of the emergencies?
- Does my Emergency Preparedness Plan include actions that would be necessary at the time of a power outage to provide safe care and support to the impacted patients?
- Is our organization/personnel prepared for provision of care during a power outage?
- Can we easily identify patients that may be impacted by a power outage (i.e., patients on oxygen, ventilators, CPAP and BiPAP machines, etc.)
- What is our back up plan?
Re: After Action Report on the April 6th Xcel Power Outage in Six Counties:
On Saturday, April 6, Xcel Energy preemptively turned off 600 miles of power lines to reduce wildfire risk in six counties: Boulder, Broomfield, Douglas, Gilpin, Jefferson and Larimer. Xcel said that the proactive shutoffs affected about 55,000 customers.
We understand that Xcel sent out voice messaging to impacted communities shortly before the outage, which many customers did not receive. As soon as we were notified about the intended shut-off, we alerted licensed healthcare providers via our provider messaging system. After power was restored, we heard from a number of providers that were frustrated with the lack of advance notification.
We’d like to share the takeaways to ensure consistent services in the event that this happens again in the future:
- Facilities are responsible to have individualized emergency plans for their clients, based on their individual needs.
- Encourage your clients that have DME to have extra batteries and/or a car charger available. Keeping extra concentrator batteries fully charged will give your clients oxygen for longer if you lose power. If possible, keep enough fully-charged batteries to last a couple of days.
- Talk with clients’ oxygen supply companies about a back-up emergency supply that does not require electricity such as oxygen tanks and cylinders. Make sure your clients know how to set up and use their back up emergency oxygen supply.
- If you have clients that rely on several different types of electrical assistive devices, he/she/they may want to look into purchasing a generator. Temporary use generators can be purchased at most hardware and department stores (such as Lowe’s, Home Depot, Sears, and similar stores)
- Some facilities did not receive our message until Monday morning: We use our provider messaging system to connect with the individual(s) listed as the COHFI account manager of our Colorado Health Facilities Interactive (COHFI) provider messaging system. We recommend that the COHFI account manager should be someone who can retrieve these messages seven days a week.
- We were unable to reach some providers we called: On Saturday, April 6, we received information from our Office of Emergency Preparedness and Response that there were a number of individuals calling their local EMS agencies because they had durable medical equipment, including oxygen concentrators that did not work without power.
- We attempted to reach out to home health providers, but found that several were closed, and we had no alternate emergency contact information. We encourage healthcare providers to add that information into your COHFI account information under the field “alternate contact. We will explore technology options for sending out emergency messages via cell phones.
Here are some resources that can help home health providers prepare their clients during emergencies:
- How to Survive an Extended Power Outage with Home Medical Equipment
- Home Use Devices: How to Prepare for and Handle Power Outages for Medical Devices that Require Electricity
- Emergency Power Planning for People Who Use Electricity and Battery-Dependent Assistive Technology and Medical Devices
Finally, since all emergencies start locally, we want to make sure that you all have the appropriate local contact information, should you need to reach out for emergency assistance:
- Find your local emergency management contact information (and sign up for emergency alerts on this site)
- Find your regional health care coalition
- Find your local public health agency
For concerns related to the ability to care for residents, patients or clients, please reach out to Melanie Roth at 720-291-5929 or Melanie.Roth-Lawson@state.co.
Amity’s newsletters will be archived on Amity’s Healthcare Group website at https://amityhealthcaregroup.
Please do not hesitate to reach out for any assistance or questions via email, phone, or website at https://amityhealthcaregroup.
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Thank you,
Irina Gorovaya, RN BSN, MBA
Amity Healthcare Group, LLC
Home Health Consulting, Education and Outsourcing Services
720-353-7249 (cell) 303-690-2749 (office) 720-398-6200 (fax)
www.amityhealthcaregroup.com
Amity Healthcare Group
Centennial, CO 80112