I found Ms. Gorovaya through the ACHC website. I interviewed a few before ultimately choosing her. I usually have a great feel for people with their intentions and end goals. Many of the consultants we ran into just wanted to rush into things and take one lumpsum payment with no structure to the process. Irina took the time to explain everything and we learned the process step-by-step. This is very critical in this field because you want to learn the actual business you are in and not just fly-by and wing it. Irina is there to hold you through the process when you need it and she is willing to step back as well if you can do certain things. There is no pressure whatsoever and she is very easy-going. She goes the extra length to get answers to your questions even if it means contacting the state dept or accrediting body. You can not go wrong by selecting her and her team to help you through your accreditation. You may contact me directly to confirm my testimonial.
We worked with Amity Healthcare Group to open our Home Health agency. We started from square one after failing an accreditation survey. Irina, the consultant, was very knowledgeable and resourceful.
By the the time of the survey, we had all of our documentation ready, quality assurance process in place, and we also knew what to to do during the survey to be able to pass
without deficiencies.
Irina helped my business partner and I with the transition period after the purchase of a Skilled patient home health company. She was so helpful! Irina showed extreme professionalism and has a wealth of knowledge when it comes to Medicare regulations as well as state regulations. If there are problems that you need sorted out, Irina is someone you want on your team. I am planning on hiring her for survey readiness next year.
I highly recommend her as a consultant!